Analytical Tools in an Industrial Enterprise

Experience Management in Maintenance and After Sale Service of an Industrial Enterprise

Back ground and Aim: Experience Management and Tacit Knowledge of organization's employees are considered one of the most important capitals of today's leading companies. This study is done in a company which produces manufacturing bending machine for tube and wire. The quality of after-sales service and the performance of the technicians' regarding to the customers are important in this compan...

An Integrated Enterprise Resources Planning (ERP) Framework forFlexible Manufacturing SystemsUsing Business Intelligence (BI)Tools

Nowadays Business intelligence (BI) tools provide optimal decision making, analyzing, controlling and monitoring of operations in enterprise systems like enterprise resource planning (ERP) and mainly refer to strong decision making methods used in online analytical processing, reporting and data analysis, such as improve internal processes, analysis of resources, information needs analysis, red...

Quality Tools to Reduce Crankshaft Forging Defects: An Industrial Case Study

Crankshafts are the most important loaded components in the case of an automobile. In order to achieve required mechanical properties most of crankshafts for automobile are forged with micro alloyed steel. Usually, the shapes of crankshafts are complex, and many defects are induced during the process of crankshaft forging such as under-filling, laps and folds etc. In this work the forging analy...

Urban and Industrial Deconcentration in Developing Economies: an Analytical Framework

Modelling the Level of Adoption of Analytical Tools; An Implementation of Multi-Criteria Evidential Reasoning

In the future, competitive advantages will be given to organisations that can extract valuable information from massive data and make better decisions. In most cases, this data comes from multiple sources. Therefore, the challenge is to aggregate them into a common framework in order to make them meaningful and useful.This paper will first review the most important multi-criteria decision analy...